To avoid getting caught out try turning on your heating once a month over the summer, this helps stop dormant valves getting stuck, and if it isn't working we can fix it before the cold weather sets in
If your boiler has stopped working and the weather is below freezing outside it may be that the condense pipe has frozen, watch this video to see how to solve it.How to unfreeze a frozen condensate pipe
A tip to saving on your fuel bills is to make sure that your programmer is set up correctly, for example making sure it turns itself off when at the times you normally go to work or to bed
If your radiators are hot at the bottom and cold at the top they just need air bleeding out of them, the screw for this is always at the top either at the end or on the back of the radiator
If you go on holiday over the winter try to avoid turning the boiler off, instead turn the heating on constant and turn the room thermostat down to 15C this will stop the house getting so cold that pipes could freeze